Políticas de Privacidad | Orange Fertility

Identity and Address of the Responsible Party

Orange Servicios Integrales de Fertilidad., with address at Calle 13 No. 100-J, between Calle 20-M and 22, Conkal, Yucatán, CP 97345, is responsible for collecting your personal data, the use given to it and its protection.

Personal Data and Sensitive Data

To provide our coordination and assistance services in fertility processes (IVF, surrogacy, and others), we collect:

Identifying Information: Full name, official identification, age, and nationality.

Contact Information: Phone number and email address.

Sensitive Health Information: Medical history, reproductive diagnoses, treatment cycle information, genetic background, and any data necessary for the medical-legal assisted reproduction process.

Note: By accepting this notice, you give your express consent for the processing of your sensitive data, which is essential for the provision of our services.

Purposes of the Treatment

Your data will be used for the following primary purposes:

Coordination, guidance and assistance in In Vitro Fertilization (IVF) procedures, surrogacy and other fertility treatments.
Advice and support in the legal and logistical processes derived from the treatment.
Management of clinical and administrative records.
Direct communication regarding the status of your medico-legal process.

As a secondary purpose, we could use your information to:

Send newsletters about advances in reproductive medicine.
Conduct satisfaction surveys to improve our human and logistical quality.

Use of Technologies on the Website (Wix)

Our website uses cookies to optimize your experience. Wix collects browsing data that helps us understand your needs. You can configure your browser to reject cookies, although this may limit some online support features.

Transfer of Personal Data

To provide our services, Orange Fertility may transfer your data to:

Clinics and Laboratories: For the execution of medical procedures.
Legal Offices: For the formalization of surrogacy processes and legal contracts.
Authorities: When required by law to protect the rights of minors or to comply with regulations. We ensure that all our partners adhere to privacy standards equivalent to our own.

ARCO Rights and Revocation of Consent

You have the right to access, rectify, cancel, or oppose (ARCO) the processing of your data. To exercise these rights or revoke the consent you have given, you must send a request to the privacy officer.

Email: hola@orangefertility.net
Procedure: You must verify your identity and clearly describe the right you wish to exercise. You will receive a response within a maximum of 30 business days.

Security Measures

We implement administrative, technical, and physical security measures to protect your sensitive data against unauthorized use. On our web platform, we use SSL encryption protocols to ensure that patient-agency communication is private.

Changes to the Privacy Notice